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Exit Survey

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1. About You

How did you first discover 42 Macro?(Required)

Other

What type of investor are you?

Other type of investor

Which product(s) were you subscribed to?(Required)

Macro Investor

Macro Risk Manager

Macro Strategist

Macro Strategist Pro

How long were you a client?(Required)

What motivated your subscription?(Required)

2. Cancellation Reason

What was the primary reason you canceled?(Required)

Other reason for cancelation

3. Research Experience

What was your favorite aspect of our research?

What was your least favorite aspect?

The research was easy to understand.

Charts and visuals were clear and effective.

The KISS Portfolio Process added value to my investment approach.

The Weather Model was intuitive and useful.

What about the research was most difficult to understand?

Where could our research improve?

4. Delivery & Accessibility

Did you find our research delivered in a timely manner?

Webcasts were informative and valuable.

Webcasts were well-timed for consumption.

Financial terminology used was accessible.

The dashboard was easy to navigate.

What part of the dashboard was most useful?

5. Pricing & Value

Do you feel our pricing was fair?(Required)

Would you consider re-subscribing if pricing changed?

Were our product tiers and pricing easy to understand?(Required)

6. Onboarding & Support

Did our onboarding materials (tutorials, videos, documentation) help you get started?(Required)

Did you contact support regarding your account access and billing?(Required)

How did you connect?

I found 42's Macro Support to be effective and helpful.

How could we improve our Support communications?

Did you face any onboarding challenges?

If yes, please describe

7. Mobile & Communication

Were you aware that mobile notifications are included with your subscription?

Did you find mobile notifications helpful?

8. Final Thoughts

Were you aware of our Pro to Pro membership, which offers direct access to Darius Dale for accredited investors?

Would you be interested in Pro to Pro in the future?

Darius Dale’s presence enhanced my understanding and engagement with #Team42.

Were you familiar with macroeconomic investing before joining 42 Macro?

What could we have done differently to keep you as a subscriber?(Required)